Great washer at a great price
This is the first major appliance I've had to buy for my home, and believe me, I did lots of research before my purchase. For the price, it easily beats any LG or other major brand. It has all the features of the washers at a $1500 price point. It's very quiet, tall enough (for me) to not need a stand. My dryer is still an older model, so they are about the same height and look pretty good together.
I had a problem with the drain cycle, where the machine was making a banging sound. I thought perhaps from the hoses, so I called GE Appliance Support, and the fix was so easy, I was able to take care of it myself (just use the supplied zip tie to hold the hose to the pipe). My husband said we didn't need to, even though it was in the instructions, but you know, women know better...
Most cycles are an average of an hour. There is the quick clean which is about 30 minutes - that's good for smaller loads. The disinfect cycle was great for my shower curtain- plastic, and...
So far so good, previous GE washers had bad reviews, this is new design
I like it so far. Bought it from Home Depot at the black friday sale (installed for $775, ($899-$200 base price)with taxes and the new hoses, which is required for a new washer install). Look for an Xmas sale.
Overall it's quiet. I bought rubber pads for the feet (sits on concrete floor) and did not buy the added pedestal at $250 ish. I see no reason for the added pedestal. You have to bend down to the dryer anyhow, it's more convenient than standing up/bending down all the time. The pedestals make the washer more noisy, since atop a shaky platform the washer shakes more, and will break easier.
If this fails, I'll rewrite my review immediately. Only done three loads in it so far.
Made in China. Poor Quality
Bought from Home Depot. Made in China didn't know it was made in China until it was delivered. Most of these reviews are from people right after they purchased this GE washer giving it a five star review just because it works shouldn't it is brand new. This review is months after I purchased it. Ran it only twice a week. We followed the instructions specifically on how to load the machine with clothes. Then one day it started to vibrate like a freight train on the spin cycle called GE and the rep gave me a hard time and told me to call a 1800 # to sell me a fake free trip to the Bahamas some scam. I thought the repair was going to be free. Long story short it was three bolts loose on the counter weight and they tried to charge me $225 for taking five minutes to tighten three bolts. That probably came loose on the huge journey on its way from China. Had to argue with them along time just to get them to knock the repair bill down to $145 still upset about it.
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